Terms of Service

Last updated: October 13, 2026

These terms govern your use of Ultimate Customizer (the “App”), provided by Ultimate Customizer (“we”, “us”). By installing or using the App you agree to these terms on behalf of your agency (“you”).

1. The App

The App lets HighLevel agencies customize the look of their white-label CRM and login page using CSS and JavaScript that we host and that you add to your HighLevel agency settings.

2. License

While your subscription or purchase is active and the App is installed, we grant you a non-exclusive, non-transferable license to use the App for one HighLevel agency, identified by its Company ID, on the domains you connect, for your agency and its sub-accounts.

3. Restrictions

You may not:

• use the App, its snippets or generated files for any other agency or Company ID;
• share, resell, sublicense or publish the snippets, generated CSS or JavaScript;
• copy, self-host, modify or reverse engineer the App’s code to get around license checks;
• use the App for anything unlawful or harmful, or in breach of HighLevel’s terms.

We may monitor where the App’s files are loaded in order to enforce these restrictions.

4. Payment

Fees, billing and trials are handled through the HighLevel Marketplace on the terms shown there. Unless the Marketplace or the law requires otherwise, fees are non-refundable.

5. Your content

You keep all rights to the logos, images, text and CSS you add. You are responsible for having the rights to use them, and you allow us to store and serve them only to provide the App.

6. Third-party platform

The App depends on HighLevel. HighLevel may change its product at any time, which can affect how the App works. We will make reasonable efforts to adapt, but we are not responsible for HighLevel’s services.

7. Suspension and termination

You may stop using the App at any time by uninstalling it. We may suspend or end your license if you breach these terms (especially Section 3), if payment fails, or if needed to protect the service. When the license ends, the App stops working on your CRM.

8. Availability and support

We aim to keep the App available and to answer support requests at idylle_radieuse@outlook.com within one business day, but we do not guarantee uninterrupted service.

9. Disclaimer

The App is provided “as is” and “as available”. To the extent permitted by law, we disclaim all warranties, including merchantability, fitness for a particular purpose and non-infringement.

10. Limitation of liability

To the extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim is limited to the amount you paid for the App in the 12 months before the claim.

11. Changes

We may update these terms. If changes are material we will notify you, and continuing to use the App after they take effect means you accept them.

12. Contact

Ultimate Customizer · idylle_radieuse@outlook.com